Updated on Nov 17 Q: Does our SSD really has virus inside? No, this issue only happened on windows system because the our mini ssd require high access rights in old version and anti-virus software will recognize it as virus, we have fixed this problem on software 4.5 for Windows, please contact our support email to get replacement. Software compatibility problem of Mac systerm 1. The latest MacOS Catalina does not compatible with encryption software. Solved on software 2.0 for Windows, please download it on our ravpower website or contact our support email to get help. How we support our product We provide 3 years warranty for this Mini SSD and with our small team of highly skilled online engineers, we've been able to tackle some specific problems more quickly, making us stand out in the most cutting-edge memory storage field. Meanwhile, we has extensive design capabilities, rigorous process, a complete quality control system and good after-sales service. Specifications: Transfer Speed: 540 Mbps Interface: USB-C port, support USB 3.1 Gen 2 and Gen 1 Controller: Silicon Motion SM2258XT Chipset: JMS580 for 10Gbps Rate Data Encryption: ATA Lock & Management Software Data Encryption Compatible System: Windows 7 or above; Mac OS 10.11 or above Shockproof Height: 1m Compatible Device: iPad Pro, Macbook Pro, Xbox, USB C Android Phones, PC. File Format Supported: NTFS / 32 / ex; SATA III DATA transmission Cable Interface: USB 3.1 Gen 2 Cable Plug Test: 5000times Operation Temperature: 5-35°C / 41-95°F Storage Temperature: -20-60°C / -4-140°F Dimensions: 102 x 30 x 8.5mm / 4.0 x 1.2 x 0.3in What's in the Box 1 x RAVPower mini SSD 1 x USB-C to USB-C Cable 1 x USB-A to USB-C Cable 1 x Pouch 1 x User Guide
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